Shipping policy

Hefty Arms Shipping Policy

Thank you for shopping at Hefty Arms! This Shipping Policy outlines the terms and conditions related to the shipping of our products. By making a purchase through our website, you agree to comply with the policies stated below.

1. Shipping Locations:

We currently offer shipping to addresses within the United States of America. Please note that delivery to certain remote or restricted areas may not be available. Some restrictions may apply to Alaska and Hawaii.

2. Processing Time:

Orders are typically processed within 2-3 business days. Processing time may vary during peak seasons or due to unforeseen circumstances.

3. Shipping Methods:

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within 3-4 business days.

Please note that shipping times are estimates and may vary depending on the destination and shipping carrier.

4. Shipping Fees:

Shipping fees are calculated based on the shipping method chosen and the destination of the order. The applicable shipping fees will be displayed during the checkout process.

5. Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the progress of your delivery.

6. Delivery Time:

Delivery times vary depending on the shipping method selected and the destination. While we strive to ensure timely delivery, unforeseen delays may occur due to factors beyond our control.

 

7. Order Changes and Address Updates:

If you need to make changes to your order or update your shipping address after it has been placed, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but changes may not be possible after the order has been processed.

8. Undeliverable Packages:

If a package is returned to us as undeliverable due to an incorrect or incomplete address provided by the customer, the customer will be responsible for any additional shipping costs to resend the package.

9. Damaged or Lost Packages:

In the rare event that your package arrives damaged or is lost in transit, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.

10. Contact Us:

If you have any questions or concerns about our Shipping Policy, please contact us at tim@heftyarms.com

By making a purchase with Hefty Arms, you agree to abide by our Shipping Policy as outlined above.